Help / Go live

How to go live to take bookings

Once your sessions and booking site are ready in sandbox, going live is the next step for your business. This guide explains how to get started and what changes the moment you go live.

Before you go live

Check these are in place before deploying your site:

You have configured the correct domain, contact details and payment settings in Domain & Env
Your sessions or schedule are created and look correct
Your booking site has been built the way you want with Site Wizard
Your feature pages - booking and contact pages - are configured correctly
Your contact details on the public site are accurate

The moment your plan is active, real notification emails go to clients and real payments are processed. There is no soft-launch state — going live is immediate.

Step 1 — Set Up Domain and Payment Details

Sign in to your Kimshi Simple admin dashboard.
Navigate to Domain & Env in the admin navigation.
Enter your contact email and connect to your Stripe account
Enter your custom domain and update your DNS records with your domain provider - these will have to be verified before going live

Step 2 — Create your schedule

Kimshi Simple`&apos`s schedule tool helps you organize and manage your sessions effectively.

Choose the session type that suits your business needs - bulk, block or subscription.
Create sessions, prices, and availability for each session type.
Confirm the details and edit as needed.
Check that the sessions appear in the feature wizard booking calendar.
If you want to create membership offers, set them up in the Memberships section.

If you are unsure, message via support or use the chat tool in the bottom right of the screen.

Subscriptions vs Memberships — Subscriptions is where you set a block of sessions for your clients to subscribe to. These are renewed automatically until cancelled. Memberships are purchased by clents to cover a set of sessions that they can use at their own pace.

Step 3 — Deploy your site

Go to My Site and check that your site is styled the way you want it.
Ensure that all template images have been replaced.
Visit Feature Wizard to configure your feature pages.
Click Deploy to launch your site

Deploy will make your site live — Once you click deploy, your site will be publicly accessible and clients will be able to book sessions. Ensure all content, images, and settings are finalized before deploying.

Common questions

Can I switch plans after going live?

Yes. Go to Subscriptions at any time to upgrade or change your plan.

What are DNS records?

DNS records are settings that control how your domain name is connected to your website. They ensure that when clients enter your domain in their browser, they are directed to your live site.

How do I enter DNS records?

This typically involves logging into your domain registrar's website and updating the DNS settings to point to your new site's IP address or CNAME. Detailed instructions can usually be found in your registrar's support documentation.

Why can't you enter the DNS records for me?

For security and privacy reasons, only the domain owner or authorized personnel can update DNS records. This ensures that your domain settings remain under your control and prevents unauthorized changes.

This is the one area where Kimshi Simple is, unfortunately, unable to make changes on your behalf.

What if I downgrade to a lower plan?

Features above your new plan tier will be restricted. Review the plan comparison carefully before downgrading and make sure any affected sessions or features are accounted for.

Ready to go live?

Sign in and head to Subscriptions to compare plans and choose the one that fits your business. If you have not yet built your booking site, run Site Wizard first.